Privacy Policy
Last updated: 23 January 2026
This Privacy Policy explains how handymanhedgeend.com (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website or contact us about our services.
We are committed to protecting your privacy and handling your data in an open and transparent way, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Controller: Handyman Hedge End
Website: https://handymanhedgeend.com
Location: United Kingdom
Contact email: team@handymanhedgeend.com
We act as the data controller for personal information collected through this website.
2. What personal data we collect
Information you provide directly
Name
Email address
Phone number
Address (if provided as part of an enquiry)
Message or enquiry content
Any information you choose to include when contacting us
Automatically collected data
IP address
Browser and device information
Pages visited and interaction data
Cookies and basic analytics data
3. How we use your data
We use your personal data to:
Respond to enquiries and provide quotes
Communicate with you about our services
Arrange and deliver handyman, electrical, plumbing, decorating, or garden maintenance services
Improve our website and user experience
Meet legal, tax, and accounting obligations
Protect against misuse or abuse of our website
We do not sell your personal data to third parties.
4. Lawful basis for processing
Under UK GDPR, we rely on the following lawful bases:
| Purpose | Lawful basis |
|---|---|
| Responding to enquiries | Legitimate interests |
| Providing services | Contract |
| Website analytics | Legitimate interests |
| Legal and accounting | Legal obligation |
5. Cookies and tracking
We use cookies and similar technologies for:
Website functionality
Basic analytics (e.g. understanding how visitors use our site)
Security and performance monitoring
You can control cookies through your browser settings and any cookie consent tools implemented on this site.
6. Who we share your data with
We only share personal data where necessary and with trusted providers, such as:
Website hosting providers
Email and communication services
Analytics providers (e.g. Google Analytics)
Security and performance services
All providers process data under appropriate contractual and legal safeguards.
7. International data transfers
Some service providers may process data outside the UK or EEA (for example, in the United States).
Where this occurs, we ensure appropriate safeguards are in place, such as:
UK adequacy regulations
Standard Contractual Clauses (SCCs)
Equivalent contractual protections
8. Data retention
We retain personal data only for as long as necessary:
Enquiries: up to 12 months if no work is carried out
Customers: for the duration of the relationship and as required by law
Analytics data: retained according to provider defaults
You may request deletion of your data at any time.
9. Your rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Withdraw consent where applicable
Request data portability
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact:
team@handymanhedgeend.com
10. Security
We take reasonable technical and organisational measures to protect your data, including:
HTTPS encryption
Secure hosting infrastructure
Access controls
Limiting access to authorised persons only
No system is completely secure, but we take appropriate steps to minimise risk.
11. Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page with the updated date.
12. Contact
If you have any questions about this policy or how we handle your data, contact:
Email: team@handymanhedgeend.com
Website: https://handymanhedgeend.com
