Last updated: 23 January 2026

This Privacy Policy explains how handymanhedgeend.com (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website or contact us about our services.

We are committed to protecting your privacy and handling your data in an open and transparent way, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Controller: Handyman Hedge End
Website: https://handymanhedgeend.com
Location: United Kingdom
Contact email: team@handymanhedgeend.com

We act as the data controller for personal information collected through this website.

2. What personal data we collect

Information you provide directly

• Name

• Email address

• Phone number

• Address (if provided as part of an enquiry)

• Message or enquiry content

• Any information you choose to include when contacting us

Automatically collected data

• IP address

• Browser and device information

• Pages visited and interaction data

• Cookies and basic analytics data

3. How we use your data

We use your personal data to:

• Respond to enquiries and provide quotes

• Communicate with you about our services

• Arrange and deliver handyman, electrical, plumbing, decorating, or garden maintenance services

• Improve our website and user experience

• Meet legal, tax, and accounting obligations

• Protect against misuse or abuse of our website

We do not sell your personal data to third parties.

4. Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

5. Cookies and tracking

We use cookies and similar technologies for:

• Website functionality

• Basic analytics (e.g. understanding how visitors use our site)

• Security and performance monitoring

You can control cookies through your browser settings and any cookie consent tools implemented on this site.

6. Who we share your data with

We only share personal data where necessary and with trusted providers, such as:

• Website hosting providers

• Email and communication services

• Analytics providers (e.g. Google Analytics)

• Security and performance services

All providers process data under appropriate contractual and legal safeguards.

7. International data transfers

Some service providers may process data outside the UK or EEA (for example, in the United States).

Where this occurs, we ensure appropriate safeguards are in place, such as:

• UK adequacy regulations

• Standard Contractual Clauses (SCCs)

• Equivalent contractual protections

8. Data retention

We retain personal data only for as long as necessary:

• Enquiries: up to 12 months if no work is carried out

• Customers: for the duration of the relationship and as required by law

• Analytics data: retained according to provider defaults

You may request deletion of your data at any time.

9. Your rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent where applicable

• Request data portability

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact:
team@handymanhedgeend.com

10. Security

We take reasonable technical and organisational measures to protect your data, including:

• HTTPS encryption

• Secure hosting infrastructure

• Access controls

• Limiting access to authorised persons only

No system is completely secure, but we take appropriate steps to minimise risk.

11. Changes to this policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page with the updated date.

12. Contact

If you have any questions about this policy or how we handle your data, contact:

Email: team@handymanhedgeend.com
Website: https://handymanhedgeend.com